The delivery team behind Legend Sleep
Deliveredwith proof.
We scan every package from our warehouse to your door. We hand it over only when you give the driver your one-time code.
How it works
The route your order takes
Five stops, each one recorded. You always know where your order is.
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01Operations portal
Order received
Your order reaches our operations portal as soon as it is confirmed. Our team sees the items, the address and the delivery city straight away.
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02Warehouse
Packed and labelled
Each box gets its own label and QR code. A two-box order is tracked as two packages, so nothing gets left behind.
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03Driver app
Scanned onto the truck
The driver scans every package label before leaving the warehouse. From then on, each package belongs to a named driver.
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04Tracking page
On its way to you
Follow your order on our tracking page with your order number. Each status change appears with the time it happened.
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05At your door
Handed over with your code
You receive a one-time code by SMS. The driver enters it to confirm delivery, so your order is marked delivered only once it is in your hands.
Our promise
What you can count on
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No code, no handover.
An order is marked delivered only after the driver enters the code we send you. Share it once your order is in your hands.
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Every box counted
Bed frame in one box, mattress in another? Each one is scanned and tracked on its own.
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Know where it is
Your tracking page shows every step with its time, from confirmation to your door.
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A named driver
Each package is assigned to one driver, so it is always clear who has your order.
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Missed us?
If we cannot deliver, the driver records why and our team follows up to arrange a new time.
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Across the Kingdom
Where our own fleet does not go, we ship with our partner Naqel Express. Your tracking page links to their tracking.
Behind the scenes
One screen for every order
Our operations team runs every delivery from the Shaheen portal: orders, packages, drivers, gate passes and returns. When something slips, they see it first.
- Orders
- Packages
- Drivers
- Gate passes
- Returns
- Naqel shipments
Naqel Express shipments
Driver management
Shaheen Driver app
Built for our drivers
Scan to claim a package, a clear list of everything on board and delivery confirmed with the customer code. In Arabic and English.
01The day at a glance
02Scan to claim
03Everything on board
04Confirm with the code
05Every delivery, on record
Where is my order?
Enter your order number to see where it is now.
Questions
Good to know
How do I track my order?
Enter your order number on this page or on tracking.shaheene.com. You will see every status with the time it happened.
Why do I give the driver a code?
The code proves your order reached you. The driver cannot mark it delivered without it, so only share it when you have your order in your hands.
What if I am not home?
The driver records why the delivery did not happen, and our team follows up with you to arrange a new time. You can also contact us directly.
My order came in more than one box.
Each box is scanned and tracked separately. Your tracking page shows the status of every package.
Do you deliver outside the main cities?
Yes. Where our own fleet does not go, we ship with Naqel Express, and your tracking page links to their tracking.
How do I contact you?
Email support@legendsleepsa.com or call 920031540.